MedReceptionist answers every call to your dermatology practice around the clock — routes medical versus cosmetic callers intelligently, books directly into your scheduler, and captures every after-hours cosmetic inquiry before it goes to voicemail.
Dermatology front desks field some of the highest inbound call volumes in outpatient medicine — skin checks, suspicious moles, acne refills, Botox inquiries, and laser scheduling all arrive at once, while patients stand at the check-in counter. MedReceptionist absorbs the volume, routes every caller to the right appointment type, and captures the cosmetic leads that would otherwise disappear overnight.
A patient calling about a changing mole needs a different appointment type, urgency tier, and provider than someone asking about Botox. MedReceptionist identifies the nature of the call, selects the right appointment category, and books into your EHR — with relevant clinical context already captured for your team.
Cosmetic patients research in the evening and call on impulse. When your office is closed, MedReceptionist answers, qualifies the treatment interest — Botox, dermal fillers, laser resurfacing, chemical peels — and either books a consult for the next available slot or captures a warm lead with all the details your cosmetic coordinator needs to follow up. High-value cosmetic revenue no longer disappears at 5 PM.
Peak check-in hours create an impossible split — the patient standing at your desk or the one holding on the phone. MedReceptionist runs parallel to your front desk as an overflow lane, handling every call that can't be answered immediately so your team stays focused on the patient in front of them without anything falling through.
Your medical and cosmetic service lines, providers, scheduling rules, hours, and tone. The AI is configured to sound like your front desk — not a generic answering service.
Forward your main number, or route after-hours and overflow calls only. Appointments sync directly into the EHR or scheduling platform you already use.
No caller hits voicemail. Medical appointments are routed correctly. Cosmetic leads are captured overnight. Your front desk starts each day without a backlog.
A dermatology practice runs two businesses on one phone line. MedReceptionist handles both — medical and cosmetic — so no call is misrouted, and no lead is lost because the desk was with a patient.
See current plans and what's included for your practice.
See pricing →The AI Receptionist answers inbound calls on your practice's phone line 24 hours a day, 7 days a week. It greets callers naturally, asks qualifying questions, routes medical appointments (skin checks, acne, rashes, biopsies) separately from cosmetic appointments (Botox, fillers, laser treatments), books directly into your scheduling system, and sends callers a confirmation — all without involving your front desk.
Yes. The AI Receptionist handles both service lines. It identifies whether a caller is inquiring about a medical dermatology visit — skin cancer screening, mole evaluation, acne, eczema, psoriasis — or a cosmetic procedure such as Botox, dermal fillers, laser resurfacing, or chemical peels, and routes each caller appropriately. The appointment type, urgency, and relevant details your team needs are captured before anyone on staff picks up.
Yes. The AI Receptionist is built for healthcare and is HIPAA compliant. Call data, patient information collected during the call, and any booking details are handled through secure, encrypted infrastructure. We sign a Business Associate Agreement (BAA) with your practice before go-live.
Yes. The AI Receptionist integrates with common dermatology scheduling and EHR platforms so appointments are booked directly into your calendar — no manual data entry, no message slips. New appointments appear the same way a front-desk booking would, with appointment type, patient details, and any relevant clinical context already filled in.
After-hours calls are answered and handled just like daytime calls. The AI books appointments for the next available slot, captures cosmetic consult inquiries with full contact and treatment interest details, and triages urgent concerns — so you never lose a new patient lead or miss a time-sensitive request because the office was closed for the evening.
See how MedReceptionist sounds on your practice line — and how many after-hours appointments and cosmetic leads you've been missing.