MedReceptionist answers every call to your OB/GYN practice — day, evening, and weekend — distinguishes prenatal from well-woman needs, triages with care, and books straight into your calendar. The patient in front of you stays your focus.
Your staff can't triage three calls at once while checking in a patient and managing a provider's schedule. MedReceptionist handles the phone with the sensitivity OB/GYN patients expect — so your team stays focused on the care that happens inside the practice.
The AI identifies whether a caller needs an obstetric appointment — first prenatal visit, routine OB follow-up, postpartum check — or a gynecology visit like an annual well-woman exam, Pap smear, or contraception consultation. Each is booked into the correct appointment type with the right provider, so your schedule organizes itself.
When a patient calls describing decreased fetal movement, heavy bleeding, severe pelvic pain, or signs of preterm labor, MedReceptionist does not attempt to assess or advise. It immediately, calmly directs the caller to 911, the nearest emergency room, or your on-call line — per your practice's exact protocol. Urgent calls are escalated, never minimized.
A woman's first call to an OB/GYN often happens in the evening when she's had time to think. MedReceptionist answers, gathers name, contact, reason for visit, insurance information, and preferred appointment time — so your team opens Monday with a warm, pre-screened new-patient inquiry waiting, not an unheard voicemail.
Your providers, appointment types, routing rules, triage protocol, hours, and insurance. The AI is configured to sound like your front desk — warm, accurate, and appropriate for women's health.
Forward your number, or route after-hours and overflow only. Bookings sync into the scheduling system you already use — no duplicate entry, no message slips.
From day one, no patient reaches voicemail. Prenatal and well-woman calls land in the right slot. Urgent concerns are escalated. Your team stays focused on in-office care.
Every unanswered call at an OB/GYN practice is a patient who needed to feel heard — and wasn't. MedReceptionist makes sure every caller is met with care, around the clock, from day one.
See current plans and what's included at the link below.
See pricing →It answers inbound calls on your practice's line 24 hours a day, 7 days a week. It greets callers naturally, asks qualifying questions, and routes each call appropriately — booking prenatal visits for obstetric patients, scheduling annual well-woman exams for gynecology patients, and directing urgent concerns to your on-call team. Appointments land directly in your scheduling system with no front-desk involvement required for routine calls.
Yes. The AI identifies whether a caller needs an obstetric appointment — first prenatal visit, routine prenatal follow-up, postpartum check — or a gynecology appointment such as an annual well-woman exam, contraception consultation, or other GYN concern. Each call type is routed to the correct appointment slot and provider so your schedule stays organized without manual sorting by staff.
The AI is configured with triage escalation language appropriate for OB/GYN. When a caller describes potential urgent symptoms — such as decreased fetal movement, heavy bleeding, severe pelvic pain, or signs of preterm labor — the AI does not attempt to give medical advice. It immediately, calmly directs the caller to 911, the nearest emergency room, or your on-call provider, per your practice's protocol. Urgent calls are escalated, never deflected.
Yes. Call data and patient information are handled through secure, encrypted, HIPAA-compliant infrastructure. We sign a Business Associate Agreement (BAA) with your practice before go-live.
After-hours calls are answered and handled the same as daytime calls. The AI books appointments for the next available slot, captures new-patient inquiries with full contact details, applies your after-hours triage escalation protocol for urgent concerns, and delivers a complete call record — so your team starts each morning with a populated schedule and no voicemail backlog.
See how MedReceptionist handles OB/GYN calls with the care and accuracy your patients expect — and how many after-hours new patients you've been missing.