AI Front Desk · For Plastic Surgery

A surgical consult
is calling. No one
picks up.

MedReceptionist answers every call to your practice — day, evening, after hours — routes surgical vs. non-surgical inquiries, and books the consultation directly into your calendar. The high-value lead never reaches voicemail.

Answers 24/7/365 HIPAA · BAA signed Books into your scheduler
24/7Every call answered — including evenings and weekends when your front desk is closed
<2 ringsPicked up before a prospect decides to try the practice down the road
0 to VMSurgical consult inquiries never park in a voicemail queue that goes cold
1 flat feeNo per-minute billing, no overage charges — one predictable monthly cost
The quiet revenue leak

Cosmetic surgery patients research at 9 PM and call the practice that answers.

Plastic surgery is a high-consideration, cash-pay decision. Patients read reviews, compare board-certified surgeons, and pick up the phone when the impulse peaks — often evenings, weekends, during office procedures. When that call rolls to voicemail, the lead doesn't wait. MedReceptionist puts a concierge-caliber voice on your line every hour of the day so no inquiry dies in a queue.

01 — Surgical vs. non-surgical routing

Rhinoplasty or Botox — the right consultation, every time

Surgical consult inquiries (rhinoplasty, breast augmentation, tummy tuck, liposuction, facelift) are handled with the gravity and privacy they deserve and booked directly. Non-surgical callers (injectables, skin treatments) are routed to the appropriate appointment type — no caller gets a one-size-fits-all response.

Surgical consult
Rhinoplasty · Breast aug · BBL
Booked
Non-surgical
Botox · Filler · Injectables
Booked
Escalation
Complex or revision inquiry
Routed to team
02 — After-hours research leads

The 10 PM caller is your highest-intent prospect

Patients who call after hours have already researched you, chosen you, and worked up the courage. That call deserves a real, unhurried response — not a voicemail prompt. MedReceptionist answers, captures their interest, books the consultation, and delivers a warm lead summary so your team opens to filled calendars, not unanswered messages.

10:14 PM
"Interested in rhinoplasty"
Captured
Consult booked
Wed · 9:00 AM
Confirmed
Reminder queued
Text + email
03 — Financing & deposit questions

Answers the money questions that stall a booking

Surgical patients nearly always ask about financing options, payment plans, and whether a consult deposit is required before they commit. Configured with your practice's answers, MedReceptionist handles these questions accurately and without hesitation — turning a reluctant inquiry into a confirmed appointment.

$
Financing
CareCredit · Alphaeon
Answered
Consult deposit
"Is there a fee to book?"
Answered
High-intent lead
Ready to commit
Flagged
04 — Reschedules & concierge tone

Discreet, professional — never robotic

Plastic surgery patients expect a concierge experience from first contact. MedReceptionist is tuned for this: it handles reschedules, answers delicate questions about recovery and what to expect at a consult, and maintains a tone calibrated to your brand — not a phone-tree script. Every interaction reflects the discretion your patients require.

Reschedule handled
New slot confirmed
Done
?
Recovery questions
Downtime · what to expect
Answered
Concierge tone
Calibrated to your brand
Live in days, not months

How it works

We learn your practice

Your procedure menu, financing options, consult deposit policy, hours, and voice. The AI is configured to sound like your front desk — not a generic phone bot.

We connect your line

Forward your number, or route after-hours and overflow only. Consultation bookings sync directly into the scheduler you already use.

Every call is answered

From day one, no caller reaches voicemail. Warm surgical consult bookings appear on your calendar — and your front desk reclaims the day.

Every unanswered call to a plastic surgery practice is a surgical consult that booked somewhere else. MedReceptionist answers on brand, routes with precision, and delivers the appointment — around the clock.
The case for an AI front desk in cosmetic surgery
Simple, flat pricing

One monthly fee. Everything included.

  • 24/7 answering, surgical routing & lead capture
  • Consultation booking & scheduling integration
  • Financing & deposit question handling
  • HIPAA compliant with a signed BAA
  • No per-minute billing, no overage charges
Plans from
A flat monthly rate

See current plans and what's included for your practice size.

See pricing →
Common questions

The details, answered

How does the AI Receptionist work for a plastic surgery practice?

It answers every inbound call to your practice 24 hours a day, 7 days a week. It greets callers in your practice's name, identifies whether the inquiry is surgical (rhinoplasty, breast augmentation, tummy tuck, liposuction, facelift) or non-surgical (injectables, skin treatments), answers common pre-consult questions, and books the appropriate consultation directly into your scheduling system — no voicemail, no missed leads.

Can it book consultations for breast augmentation, rhinoplasty, and other procedures?

Yes. The AI is configured with your full procedure menu. It handles consultation inquiries across surgical and non-surgical offerings, qualifies callers, captures contact details and treatment interest, and books the consult appointment directly. For complex or revision inquiries, it escalates to your team with a full lead summary already captured.

Is it HIPAA compliant and discreet for cosmetic surgery inquiries?

Yes. All call handling and data storage are HIPAA compliant, and we sign a Business Associate Agreement before go-live. The AI is tuned for the discretion plastic surgery patients expect — it never sounds robotic, never uses pushy language, and never shares patient information outside your practice.

Does it integrate with my scheduling system or practice management software?

Yes. The AI Receptionist connects to leading scheduling platforms and practice management systems so consultation bookings land directly in your calendar — with procedure interest, contact details, and intake notes already filled in. No manual data entry, no double-booking.

What happens when prospects call after hours while researching procedures?

Cosmetic surgery patients often research surgeons in the evenings and call when their confidence peaks — frequently outside business hours. The AI Receptionist is live around the clock. A prospect who calls at 10 PM receives a thoughtful, professional response and books a consultation on the spot, rather than leaving a voicemail that may go cold by morning.

Stop losing surgical consults to voicemail

Your practice, answered 24/7.

See how MedReceptionist sounds on your line — and how many after-hours leads you've been missing each week.