Privacy Policy

Last updated: January 11, 2026

1. Introduction

AI Scan Solutions, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name, email address, and phone number
  • Business name and practice information
  • Billing and payment information
  • Account credentials
  • Communications you send to us

Automatically Collected Information

When you access our services, we automatically collect:

  • Device information (type, operating system, unique identifiers)
  • IP address and location data
  • Browser type and settings
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send promotional communications (with your consent)
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions
  • Personalize and improve your experience

4. HIPAA Compliance

For healthcare clients, we maintain compliance with the Health Insurance Portability and Accountability Act (HIPAA). We:

  • Sign Business Associate Agreements (BAA) with covered entities
  • Implement appropriate administrative, physical, and technical safeguards
  • Encrypt protected health information (PHI) in transit and at rest
  • Limit access to PHI to authorized personnel only
  • Maintain audit logs of PHI access

5. Information Sharing

We may share your information with:

  • Service Providers: Third parties that perform services on our behalf (payment processing, hosting, analytics)
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you have given us permission

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures including:

  • SSL/TLS encryption for data in transit
  • AES-256 encryption for data at rest
  • Regular security audits and penetration testing
  • Access controls and authentication requirements
  • Employee training on data protection

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your data at any time.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

10. Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

  • Email: privacy@aiscansolutions.com
  • Website: aiscansolutions.com/contact

13. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information. To exercise these rights, contact us at privacy@aiscansolutions.com.